Nowadays, the world is faced with frequent supply chain crisis, which also puts forward higher requirements for supply chain service companies. Danspeed Global and WallTech join hands to create a full-link supply chain digitization solution, carry out “cloud-based” and information management for the whole business, establish a real-time, interconnected, intelligent and efficient supply chain digitization network, provide customers with an integrated and intelligent service closed-loop, improve customer service, optimize the coordinated allocation of resources, and enhance enterprise competitiveness.

 

Problems and challenge

 

The global epidemic in the past two years has pushed the digitalization reform of the logistics supply chain industry to the forefront. As more and more international logistics enterprises in the supply chain take the customer as the center and build a product service system to serve the customer, the internal business system lacks the efficiency support of the external service e-commerce platform, and the rapid growth cannot be achieved even if there is no ambition.
It used to be that the traditional way of inquiry, email booking, confirmation and business tracking to the shipping company and the shipping agent, and the communication of booking business usually required 2-3 days of manual repetition. If there were any changes, the time would be longer, the timeliness and service response speed would limit the business development and fall into the bottleneck of growth.

 

Digital solution

 

 

 

Using CargoWare international freight forwarding cooperation platform integration scheme, leveraging SaaS cloud platform to achieve digital transformation and upgrading.

1) User registration mechanism, multi-role permission configuration, to meet the personal scenario and ToB scenario;

2) Freight rate generation, management upload mechanism;

3) User operation and entrustment, checking and accounting, comparison of optimal products and freight services;

4) Modularization of product prices and promotional services;

5) Platform order receiving center configuration multi-stage audit;

6) Order category details, telex release bill of lading, reconciliation and settlement, and full tracking;

7) Replace the traditional manual statistical business situation with “BI big data analysis”, and transform it into data-based decision analysis;

8) Data center control of business system.

 

Establish their own vertical e-commerce platform, to provide the whole process, intimate online service closed loop.

 

Danspeed global vertical e-commerce portal

 

Through the platform, we can jointly empower our integrated ecological service providers and form platform-based service capabilities. Together with the ecological chain, we can provide customers with digital logistics service products with greater coverage:

1) From the perspective of customer service: On our own e-commerce platform, its customers can get the plan recommendation of product series by segment according to their own needs, and choose the optimal combination plan independently;

From quotation to order, tracking and settlement, one-stop quick support to customers, forming a full-link service closed-loop, so that customers can trust the digital service capability of enterprises.

2) Operation management perspective: The CargoWareB2B e-commerce platform synchronizes core business execution system CargoWare data, fourth-party logistics data service and other data from multiple sources, which can mine and analyze the data of enterprises’ operating conditions, push reports and early warnings, and enable enterprises to make more intelligent decisions based on data;

3) From the perspective of overseas agent: multi-level identity authority, realize synchronous service to customers and complete the flow of overseas settlement;

4) From the perspective of final consignee: automatic node reminder, self-service query, self-control and feedback management, service without dead corners.

Benefits and values of digital transformation

 

 

 

In the face of many shipping companies and agents such as ZIM, COSCO, East China Overseas Shipping, MSK, etc., the company has realized one-stop online centralized booking service, dynamic real-time tracking of orders, improved work efficiency by more than 30%, and achieved the comprehensive requirements of the transformation and upgrading of the third party service in the supply chain to intelligent + digital supply chain solutions.